Information We Collect
A. Merchant Information
- Store name and Shopify domain
- Merchant contact information
- Shopify account and store data
- Product and variant information
- Theme and app configuration settings
- Billing and subscription information
- Analytics and usage data
B. Customer Information
- Uploaded photos/images
- Selected product variants
- Device and browser information
- Session identifiers
- Interaction and usage events
How Customer Photos Are Processed
FitSnap uses AI-based image processing technology to generate virtual try-on results.
Important Privacy Commitment
- shield Customer photos are processed temporarily for generating try-on results.
- shield Photos are not permanently stored after processing is completed.
- shield Temporary image files may be cached briefly for processing reliability and are automatically deleted.
- shield We do not sell, share, or use uploaded photos for advertising purposes.
- shield Photos are never used to train AI models without explicit permission.
How We Use Information
We use collected information to:
- check_circle Provide virtual try-on functionality
- check_circle Generate AI try-on images
- check_circle Enable product variant mapping
- check_circle Improve app performance and reliability
- check_circle Provide analytics and reporting
- check_circle Track conversions and app engagement
- check_circle Provide customer support
- check_circle Prevent fraud, abuse, or misuse
- check_circle Comply with legal obligations
Shopify Data Access
FitSnap accesses Shopify store data only as required for app functionality, including:
- check_circle Products
- check_circle Product variants
- check_circle Theme integration
- check_circle Orders for conversion tracking
- check_circle App configuration settings
We follow Shopify's API and Partner Program requirements.
Analytics & Tracking
FitSnap may collect analytics data including:
- analytics Try-on initiations
- analytics Conversion events
- analytics Cart interactions
- analytics Device type
- analytics Session activity
- analytics Feature usage statistics
This information helps merchants understand customer engagement and improve store performance.
Data Storage & Security
We implement industry-standard security measures to protect data, including:
- lock Secure API communication
- lock Access controls
- lock Encrypted connections (HTTPS)
- lock Temporary file cleanup processes
- lock Protected server environments
While we strive to protect information, no online service can guarantee absolute security.
GDPR & Privacy Compliance
FitSnap is designed with privacy-first principles and supports merchants in meeting privacy expectations. Customers may have rights under applicable privacy laws, including:
- gavel Right to access information
- gavel Right to request deletion
- gavel Right to withdraw consent
- gavel Right to object to processing
Merchants remain responsible for ensuring their own compliance with applicable laws and regulations.
Third-Party Services
FitSnap may use trusted third-party providers for:
- cloud Cloud storage
- cloud Image processing
- cloud Analytics
- cloud Infrastructure hosting
- cloud Customer support tools
These providers only process data as necessary to provide services to FitSnap.
Data Retention
- check_circle Uploaded images are retained only temporarily for processing purposes.
- check_circle Analytics and operational data may be retained for reporting, fraud prevention, and service improvement.
- check_circle Merchants may request account deletion at any time.
Children's Privacy
FitSnap is not intended for direct use by children. Merchants are responsible for ensuring lawful use of customer data on their stores.
App Uninstallation
When a merchant uninstalls FitSnap:
- check_circle Shopify access tokens are revoked
- check_circle Store-related data may be deleted or anonymized
- check_circle Remaining temporary files are automatically cleaned up
- check_circle Certain billing or legal records may be retained where required by law
Changes to This Policy
We may update this Privacy Policy periodically. Continued use of FitSnap after updates constitutes acceptance of the revised policy.
Contact Us
FitSnap Support
Email: thefitsnap@gmail.com