Legal

Terms of Service

Last Updated: May 19, 2026

These Terms of Service ("Terms") govern your access to and use of the FitSnap application and services. By installing or using FitSnap, you agree to these Terms.

01

Overview

FitSnap provides AI-powered virtual try-on functionality for Shopify merchants, including storefront widgets, analytics, variant mapping, and related services.

02

Eligibility

You must:

  • check_circle Be legally capable of entering into agreements
  • check_circle Have a valid Shopify store
  • check_circle Comply with Shopify's policies and applicable laws
03

Merchant Responsibilities

Merchants are responsible for:

  • check_circle Ensuring lawful operation of their stores
  • check_circle Providing accurate product information
  • check_circle Obtaining necessary customer consents
  • check_circle Maintaining compliance with privacy regulations
  • check_circle Properly configuring FitSnap features

Important

Merchants must not use FitSnap for unlawful, deceptive, harmful, or abusive purposes.

04

AI Try-On Results

FitSnap generates AI-enhanced virtual try-on images for visualization purposes only.

Disclaimer

  • info Results may vary depending on uploaded photos and product imagery.
  • info FitSnap does not guarantee exact real-world fit, sizing accuracy, or appearance.
  • info AI-generated outputs are intended for customer experience enhancement only.
05

Subscription & Billing

FitSnap offers subscription-based pricing plans.

Billing Terms

  • check_circle Subscription fees are billed through Shopify.
  • check_circle Fees are non-refundable unless required by law.
  • check_circle Additional try-on usage may incur extra charges based on plan limits.
  • check_circle Pricing may change with prior notice.
  • check_circle Failure to pay may result in service suspension.
06

Usage Limits

Each pricing plan includes monthly try-on limits. Excessive abuse, automated misuse, or fraudulent activity may result in:

  • warning Rate limiting
  • warning Temporary suspension
  • warning Permanent account termination
07

Intellectual Property

FitSnap Retains

  • Software
  • Branding
  • AI systems
  • Widgets
  • Dashboard interfaces
  • Technology infrastructure

Merchants Retain

  • Products
  • Branding
  • Store content
08

Customer Uploaded Content

Customers and merchants are responsible for ensuring uploaded images:

  • check_circle Do not infringe third-party rights
  • check_circle Are lawful and appropriate
  • check_circle Do not contain harmful or illegal material

FitSnap reserves the right to block abusive or prohibited content.

09

Availability of Service

We strive to maintain reliable service but do not guarantee uninterrupted availability. Service interruptions may occur due to:

  • schedule Maintenance
  • schedule Third-party failures
  • schedule Network issues
  • schedule Infrastructure outages
10

Limitation of Liability

To the maximum extent permitted by law, FitSnap shall not be liable for:

  • remove_circle Lost profits
  • remove_circle Business interruption
  • remove_circle Data loss
  • remove_circle Indirect or consequential damages
  • remove_circle Customer disputes related to try-on results

Use of FitSnap is at the merchant's own risk.

11

Indemnification

You agree to indemnify and hold FitSnap harmless from claims arising from:

  • check_circle Your store operations
  • check_circle Violation of laws
  • check_circle Customer disputes
  • check_circle Misuse of the app
  • check_circle Uploaded content
12

Termination

We may suspend or terminate access if:

  • warning These Terms are violated
  • warning Fraudulent activity is detected
  • warning Shopify access is revoked
  • warning Required payments are not made

Merchants may uninstall the app at any time.

13

Modifications

We may update these Terms periodically. Continued use of FitSnap after updates constitutes acceptance of the revised Terms.

14

Governing Law

These Terms shall be governed by applicable laws in the jurisdiction where FitSnap operates, unless otherwise required by local law.

15

Contact Information

FitSnap Support